The existence and application of assessment instruments increase the likelihood of success of digital governance and digital transformation initiatives at local, regional, national, and international levels. Also, it crosses various domains such as healthcare, education, justice, security, environmental planning, and more. Within this context, this track delves into examining frameworks, methodologies, and tools designed for gauging, evaluating, and overseeing multiple facets of digital governance and transformational progress. These facets encompass a broad spectrum, including but not limited to service delivery, the interoperability of legal-organizational semantic technologies, data quality, maturity in digital skills, citizen engagement, preparedness of infrastructure, the impact of digital governance on citizens and societies, the adoption of online services, digital inclusivity, the accessibility of government data, the execution of digital governance strategies, and subsequent action plans. Furthermore, this track extends an invitation to submissions that offer reflections, enhancements on, or transformation of the prevailing assessment methodologies currently employed by nations or international organizations, focusing on the effectiveness of e-government policies over past decades and the Global South perspective in measuring digital governance.
#1 - Benchmarking of Government Websites: An Approach Towards Good Governance | Alka Misra, Durga Prasad Misra, Lokesh Joshi, Ashutosh Prasad Maurya (National Informatics Centre (NIC), India)
#2 - A Generic Architecture for the Digitization of Government Procurement Processes | Irapuan Noce (Mato Grosso Federal University, Brazil), João Álvaro Carvalho (Universidade do Minho & UNU-EGOV, Portugal), Luís Amaral (University of Minho - ALGORITMI, Portugal), João Cerejeira (University of Minho, Portugal), Pedro J. Camões (University of Aveiro, Portugal), Isabel Maria Freitas Soares Ferreira, Sandra Cunha (Polytechnic Institute of Cávado and Ave (IPCA) - School of Management, Portugal)
#3 - ‘Not what we want': Why do (not) citizens use e-government services? Evidence from St. Petersburg, Russia | Dmitriy Arkatov (HSE University & eGovernance Center, Russia), Olga Filatova (St.-Petersburg State University, Russia & ITMO University, Russia)
#4 - Assessment of Municipal Governance Portals (MGPs) and its Online Service Delivery by applying Local Online Service Index (LOSI) Methodology - A study in Gujarat, India | Devanshi Shah, Gayatri Doctor (CEPT University, India)
#5 - Assessing digital government at the local level: An analysis of worldwide municipalities' survey | Demetrios Sarantis, Delfina Soares (United Nations University (UNU-EGOV), Portugal), Deniz Susar (UN, USA), Vincenzo Aquaro (UNDESA, USA), Angelica Marie Zundel (United Nations, Switzerland)
#6 - Causes and Consequences of States' Responsiveness to the UN E-Government Survey: Exploring the Role of the Member States Questionnaire | Yury Kabanov (HSE University & ITMO University, Russia)