The existence and application of assessment instruments increase the likelihood of success of digital governance and digital transformation initiatives at local, regional, national, and international levels. Also, it crosses various domains such as healthcare, education, justice, security, environmental planning, and more. Within this context, this track delves into examining frameworks, methodologies, and tools designed for gauging, evaluating, and overseeing multiple facets of digital governance and transformational progress. These facets encompass a broad spectrum, including but not limited to service delivery, the interoperability of legal-organizational semantic technologies, data quality, maturity in digital skills, citizen engagement, preparedness of infrastructure, the impact of digital governance on citizens and societies, the adoption of online services, digital inclusivity, the accessibility of government data, the execution of digital governance strategies, and subsequent action plans. Furthermore, this track extends an invitation to submissions that offer reflections, enhancements on, or transformation of the prevailing assessment methodologies currently employed by nations or international organizations, focusing on the effectiveness of e-government policies over past decades and the Global South perspective in measuring digital governance.
#1 - How Government Agencies Evaluate Cybersecurity Capacity Building Outcomes: A Case of Malawi | Chimwemwe Mtegha, Wallace Chigona, Teofelus Tonateni Tuyeni (University of Cape Town, South Africa)
#2 - Ensuring online usability and value: A comparative analysis of the design standards, criteria and governance models in Denmark, Portugal, and the UK | Morten Meyerhoff Nielsen, Luís Nuno Barbosa (United Nations University (UNU-EGOV) Portugal)
#3 - LOSI Pilots Insights: The Distribution of Online Services across Government Systems - A Cross-National Analysis | Angelica Zundel (United Nations, Switzerland), Deniz Susar (UN, USA), Vincenzo Aquaro (UNDESA, USA), Delfina Soares, Demetrios Sarantis (United Nations University (UNU-EGOV), Portugal)
#4 - Usability of statistics and transparency open data portals in regional governments | Ricardo Kadouaki (FGV EAESP, Brazil), Maria Alexandra Cunha (Fundação Getulio Vargas, Brazil), Bruno Andrade de Figueiredo (FGV EAESP, Brazil)
#5 - Data Governance Quality Index (DGQI)- Unique Framework and Dashboard for Assessing Data Governance in Government of India Ministries and Departments | Garima Sogani (NITI Aayog & National Informatics Centre), Mrityunjay Sharma, Mahendra P. Kulshreshtha (NITI Aayog, India)[withdrawn on 19 of September 2024]